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Strengthen customer relationships with a unified customer data profile and predictive insights

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Toyota Motor North America Migrates 40,000 to Microsoft Teams in Three Weeks

How does a company respond to the challenge of remote work when they are already managing a major digital transition? Toyota Motor North America (TMNA) made the decision to move their original Teams deployment schedule four months ahead, and as a result, thousands of TMNA employees migrated from Skype for Business to Teams over three weekends. Teams Only mode included a superior audio conferencing and calling experience, including Teams Phone for external calls. Employees appreciate the dynamic emergency calling feature. All meeting rooms are now Teams-ready. Read More...

Fortnum and Mason delivers memorable customer experiences with Microsoft Dynamics 365

Fortnum and Mason uses Dynamics 365 to support efficiency and growth for the future. The system provides important insights such as how often a customer shops with them and what their spend is, giving Fortnum and Mason the tools to make sure they are offering customers the products and services they want. Overall speed and usability, as well as closer control on costs, allows Fortnum and Mason to be proactive about achieving goals and serving their customers. Read More...

Modern Cloud

Optimize your cloud experience while lowering costs for your Windows Server desktops and apps. Don't miss out on all the amazing features Windows Virtual Desktop has to offer and subscribe now. View: Modern Cloud

Turn prospects into engaged customers

Today's B2B buyers have high expectations, and those expectations will not be met if B2B buyers are accustomed to sophisticated consumer interactions in their personal lives. Executive B2B buyers are not impressed by marketing driven by large, relatively impersonal data analysis that leads to inconsistent and conflicting interactions or sales outreach that doesn't cater specifically to their needs at the right time. This blog recommends taking a new approach that unifies relationship data across the full customer lifecycle. Read More...

Engage employees, improve productivity, and build team cohesion

After so much turmoil and change, employees all want different things. Companies need to support a successful back-to-hybrid-office life—a situation that is here to stay. The capabilities for positive hybrid meetings is possible with modern Microsoft tooling like Teams, Endpoint Manager, and devices like Surface Hub. Immersive and custom engagements that highlight leading guidance and innovation help remote and on-site deployment assistance prepare teams for hybrid work—meeting the needs of employees and increasing productivity and satisfaction no matter where they work. Sign up to stay connected—we'll help you better connect and create new experiences throughout your organization with Hybrid Meetings. View: Engage employees, improve productivity, and build team cohesion

Engaging at scale

This infographic represents successful companies' consensus about which sales tools are most effective in enabling their sales teams to engage at scale with target accounts. View: Engaging at scale