It seems straightforward that to create the best customer experience, you need to look outward. What are customers thinking, saying, and doing?     By all means you should continue looking outward. Also looking inward – to what your employees are saying, thinking, and doing, can help improve your customer experience as well.    Read the article to learn more.    #MicrosoftViva; #Microsoft365; #EmployeeExperiences; #MicrosoftTeams  Read More...

With Microsoft Viva and Microsoft Viva Connections, Blum helped close the gap between their frontline workers and their office workers.  The end result? Increased two-way communication between workers and managers and at-hand access to company information for every employee.    Learn how Blum overcame a disjointed employee communications experience and improved morale in this customer story.    #MicrosoftViva; #Microsoft365; #EmployeeExperiences; #MicrosoftTeams    Read More...

The rise of hybrid work increased the importance of staying connected and engaged with employees. Consistent feedback is key to managing well.    But, less than half (48%) of employees say their company solicits feedback at least once a year.1      Read the Ebook to learn how Microsoft Viva helps HR teams and managers improve employee satisfaction while contributing to bottom line growth at the same time.     #MicrosoftViva; #Microsoft365; #EmployeeExperiences; #MicrosoftTeams        1. Microsoft. WTI Pulse Report: Hybrid Work Is Just Work. Are We Doing It Right? September 22, 2022 Read More...

To U.S. Bank, the collaboration and trust of their employees is central to helping it become one of the largest financial institutions in the United States.     Microsoft Viva, a digital, integrated employee experience platform, helped them overcome key challenges to help keep employees connected and engaged without jumping through hoops to have what they needed.   Read the case study to see how they did it.      #MicrosoftViva; #Microsoft365; #EmployeeExperiences; #MicrosoftTeams   Read More...

What do employees consider important and that helps a company stand out and benefit in multiple ways? Hint: it’s not just competitive pay and perks.   However, It is about connecting with employees on a personal level, ensuring greater autonomy, greater personal growth, instilling a shared purpose, and working to ensure the wellbeing of employees.  Read Re-thinking Your Approach to the Employee Experience to learn more.   #MicrosoftViva; #Microsoft365; #EmployeeExperiences; #MicrosoftTeams   Read More...

The digital transformation of the business world has pushed businesses to address new challenges: remote work, cloud migration, and device security is the new normal. Today’s decision makers need to create people connections, address burnout, and work toward consolidating apps. With Microsoft 365, you get a platform boosted with industry-leading apps, intelligent cloud services, and world-class security. You can download and sync devices, detect threats before issues occur, simplify through vendor consolidation, and so much more. This infographic explains the 6 ways Microsoft 365 apps and services can ease your organization’s journey to modern work. Read More...