The Royal Automobile Club of Queensland (RACQ) in Australia replaced a 22-year-old legacy platform with Microsoft Dynamics 365 Business Central, Microsoft Azure, and Microsoft 365. This new pipeline delivers streamlined processes and a digital feedback loop with a single source of insights for staff responding to member inquiries. The result? More engaged workers and better service for its 1.7 million members, leading to improved satisfaction. Read More...

Part of the role of Chief Information Officer (CIO) is to keep an eye on the global economy. These days, euros don’t go as far as they did, and neither do dollars. As inflation slams the globe, CIOs are strategizing ways to navigate steeper prices for IT supplies, services, and talent by rethinking IT portfolios, reprioritizing IT spend, and honing business efficiencies. Looking to guard against inflation as best they can, executives are looking for ways to cut costs—and they’re looking to CIOs to find ways to use technology to do so. Read what leaders are saying about the new task they face as the world experiences rising costs. Read More...