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Showing posts from December, 2021

Microsoft Transforms its Sales Practices

As software customers become better informed through their own online research, sellers must adapt their sales practices to engage with them at the right time and with the right insights to deliver value. By adopting a relationship sales approach that encompasses social listening, customer research, and innovative technology, the Inside Sales team at Microsoft has undergone a digital transformation that drives better interactions and establishes a model from which both partners and customers benefit. Read More...

Right to Play 

This  story highlights how Right To Play is scaling their donor base and fundraising efforts to increase the impact of their mission: protecting, educating, and empowering vulnerable children through the power of play Read More...

Transition to Cloud: A journey to Modern Work with Microsoft 365

The digital transformation of the business world has pushed businesses to address new challenges: remote work, cloud migration, and device security is the new normal. Today's decision makers need to create people connections, address burnout, and work toward consolidating apps. With Microsoft 365, you get a platform boosted with industry-leading apps, intelligent cloud services, and world-class security. You can download and sync devices, detect threats before issues occur, simplify through vendor consolidation, and so much more. This infographic explains the 6 ways Microsoft 365 apps and services can ease your organization's journey to modern work. View: Transition to Cloud: A journey to Modern Work with Microsoft 365

How  Nonprofits  Are Pivoting  to  Virtual Fundraising  in  The Face  Of  Covid-19

This article highlights how nonprofits are transforming their traditional fundraising efforts in this virtual environment. Read More...

The top 9 ways Microsoft IT is enabling remote work for its employees

As employees continue working remotely, Microsoft continues to provide productive and secure experiences to users around the world. Learn what steps Microsoft took to make remote work more productive and flexible. Read More...

Understanding the Virtual Environment

Microsoft continually innovates to empower best-in-class experiences, no matter where you're located. Learn how you can maximize productivity in the virtual environment with Windows Virtual Desktop. View: Understanding the Virtual Environment

Increase sales with AI-prioritized activities and cadences

Increase sales and adjust to fluctuations in demand by scaling sales resources and arming digital sellers with training/skilling and next best action enablement tools. Learn how Microsoft makes it possible. Subscribe now. View: Increase sales with AI-prioritized activities and cadences

Windows Virtual Desktop Solution Overview

Get all the tools and resources you need to migrate your apps, data, and infrastructure at your own pace with confidence. Learn how Windows Virtual Desktop expands capabilities with the best virtualized end-user experience in the video below.

Ste. Michelle Wine Estates crafts luxury customer experiences with Dynamics 365 Commerce

Ste. Michelle Wine Estates, one of the largest premium wine companies in the United States, prides itself on superior consumer experiences. To unify its consumer data and provide opportunities for innovation, Ste. Michelle is deploying Microsoft Dynamics 365 Commerce across all its wine brands. The company is already seeing better mobile experiences, and it expects that by enhancing its omnichannel commerce platform, Ste. Michelle will increase sales and conversion rates, attract new business, and boost loyalty among existing consumers.

Transition to Cloud Deployment checklist

Businesses rely on cloud transformation for the stability and agility it offers to their operations. Microsoft 365 enables this transformation by realizing modern work environments where users are productive and secure while working from anywhere. Review the infographic and get started today with this 5-step deployment checklist. Learn how you can rapidly deploy Teams, secure access, provide employees with adequate support, and more. View: Transition to Cloud Deployment checklist

Romanian healthcare provider improves customer experience and business operations with Microsoft

Regina Maria is a leading provider of healthcare services in Romania. Microsoft equips them with technology to optimize business processes and maintain a high level of patient care. Microsoft Teams unifies their communication applications into a single system, allowing them to reduce the approval process time and increase speed and rate of response to customer feedback. With Microsoft tools, Regina Maria's database is 20% more accurate and complaint management is 50% faster. Read More...

The savvy development leader's guide to building constituent relationships

Earn donors and volunteers for life with customer relationship management (CRM) capabilities. Take contextual information into every conversation and enable personalized interactions through a 360-degree view of donor and volunteer engagements. This guide is packed with advice for engaging and managing your relationships with your donors and volunteers. • Identify the right constituents—including pinpointing who is on the decision-making committee. • Capture constituents' attention. • Use insights and predictive intelligence from AI and machine learning to pinpoint when constituents will be most receptive to engagement. Motivate your team for smarter interactions. View: The savvy development leader's guide to building constituent relationships

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Drive smarter selling and optimize engagement. Microsoft has the tools to make it happen. Subscribe now! View: Subscribe now

Enabling your remote workforce infographic

More organizations are using virtual environments to increase productivity and save money. Learn about the benefits of Windows Virtual Desktop below. View: Enabling your remote workforce infographic

Themes for sales success

This infographic provides 4 key themes for sales success, including building and strengthening relationships with key prospects and engaging with the whole buying committee. It also notes that success is all about scale and cross-platform is key. View: Themes for sales success

Security and privacy with an integrated portfolio of cloud services

Businesses rely on cloud transformation for the stability and agility it offers to their operations. Microsoft 365 enables this transformation by realizing modern work environments where users are productive and secure while working from anywhere. Secure your business with technology you can trust, ensure only the right users have access without affecting productivity, and protect your data through security best practices and easy-to-use policies that prevent accidental data leaks. Sign up to say connected—we'll help you learn more about making the transition to the cloud and into a more secure environment. View: Security and privacy with an integrated portfolio of cloud services

Crash course in fundraising and engagement

Six ways to be a great fundraiser during challenging times Donors and funders are the heartbeat of nonprofit organizations. Today as never before nonprofits need to build and maintain lasting relationships with donors and funders to keep that heartbeat going. To achieve that you need immediate access to real-time information on both loyal donors and prospects so you can engage them in a personalized way. You also need to be transparent about how the money will be used and keep them informed of the impact of their contributions. Above all, you need to drive efficient operations to maximize the amount of money going into programs and services to advance your mission. View: Crash course in fundraising and engagement

Introducing Fundraising and Engagement for Dynamics 365 Sales

Join Microsoft for this 45-minute session where you will: • Learn about the power of this industry-specific solution from Microsoft. • See a demo of Fundraising and Engagement. • Gain tips and tricks for fundraising during difficult times. • Hear a panel discussion with Big Brothers Big Sisters of Canada on the impact this solution is having on their organization. Read More...

End User Experience

Windows Virtual Desktop provides versatility and adaptability for unique businesses. Learn how your business can leverage this program to assist and address specific needs. Subscribe now. View: End User Experience

Customer centricity: A key priority across all lines of business

Customer experience is expected to overtake price and product as the key brand differentiator by 2020. Get ahead of the competition now by personalizing your organization's customer experience strategy. Read the Customer Centricity e-book to learn how to unify your siloed marketing, sales, and service data into a single, intelligent 360-degree customer view by adopting a customer data platform. View: Customer centricity: A key priority across all lines of business

Fundraising and Engagement Guided Tour

Fundraising and Engagement, part of Microsoft Cloud for Nonprofit, helps nonprofits attract, retain, and grow their donor base while reducing costs and increasing operational effectiveness. Take a guided tour and see how Fundraising and Engagement capabilities help you create donors for life and increase mission impact by getting a holistic, connected view of fundraising, finance, and program functions. Read More...

Goodyear drives more remote collaboration to keep plants running with Microsoft Teams

As a company dedicated to keeping people moving, Goodyear tire company wasn't about to slow down because of global travel restrictions due to COVID-19. When engineers could no longer travel to factories for equipment installation or troubleshooting, Goodyear turned to Microsoft Teams running on RealWear voice controlled, assisted-reality wearable computers to bring the engineering experts into the plants virtually—enabling instantaneous collaboration from remote locations, and saving money on travel costs. Read More...

Rapidly-growing UK restaurant chain migrates key business processes to Microsoft Dynamics 365

TGI Friday's popular and rapidly growing restaurant franchise in the UK wanted a more scalable, flexible platform for core business processes. To support its ambitious growth, the franchise is consolidating business operations starting with financial management on Microsoft Dynamics 365. Built-in functionality and ease-of-use mean that TGI Friday's can continue to onboard more business processes while expanding its franchise. Benefits include lower costs, easier access to data, and better insight.

Grant Thornton closes new opportunities faster with Dynamics 365 Sales Insights and AI

To best serve its clients, Grant Thornton must tie its extensive knowledge of macro-level economic and industry trends to the micro-level business needs, motivations, and challenges faced by individual executives within its client base. The global accounting and consulting firm does this by using Microsoft Dynamics 365 Sales, Microsoft Azure, and LinkedIn Sales Navigator to "connect the macro with the micro" and deliver that information quickly and accurately to geographically distributed team members. They also use Dynamics 365 Sales Insights to understand the health of client relationships and where new opportunities may lie, take actions based on those insights, close new opportunities faster, and win more deals.

Cloud migration top priority for businesses, despite growing security concerns

Fact: 7 in 10 IT leaders believe cloud migration is a priority when future-proofing digital infrastructure. Also fact: 37% of companies plan to move business critical applications to the cloud in 2020-21. And almost half (47%) of IT infrastructure globally is already on the cloud, despite ongoing concerns over security. Growth in the number of user devices and cloud resources mean organizations must be aware of distributed security risks such as DDoS attacks. Which is why digital leaders are prioritizing improving their organization's cybersecurity. Read More...

Fundraising and Engagement for Dynamics 365 Sales demo video

This short demo video explains how Microsoft's Fundraising and Engagement Solution is designed to help fundraisers, marketers, and development operations staff transform the way their organization works with workflows and business logic to match their mission-driven priorities. Read More...

UNICEF Netherlands turns donors into lifetime supporters with Dynamics 365

This customer story highlights how Dynamics 365 enabled UNICEF to better connect and engage with their donor base. Read More...

Building a Resilient Organization through Integrated Cloud-based IT

The results of a double-blind, online survey of 500 IT decision makers responsible for device, productivity, collaboration, and endpoint management tools, showed an increase efficiency and drove business growth by harnessing organizational knowledge to provide rich insights. Learn about the three general stages of Microsoft 365 adoption regarding your business's IT device management approach in this case study. Subscribe to stay connected. We'll help you take an active role in shaping your organization's resiliency. View: Building a Resilient Organization through Integrated Cloud-based IT

Windows Virtual Desktop

Get all the tools and resources you need to migrate your apps, data, and infrastructure at your own pace with confidence. In the video below, learn how Windows Virtual Desktop expands capabilities with the best virtualized end-user experience.

Selling successful process

Today, success is about quality over quantity, replacing the days of cold calling and cut-and-pasting of boilerplate email copy. This infographic provides 3 key themes to each part of a successful sales process. View: Selling successful process

Fluid, Dynamic, and Cloud-Powered Solutions

Microsoft is uniquely positioned for partnership with any organization's modern digital transition journey. Solutions like Microsoft 365 and Dynamics 365 provide an end-to-end, integrated portfolio of cloud solutions. Built on a foundation of security and privacy, the Azure platform helps businesses in every industry build resilience and improve the bottom line. Communication is seamless, dynamic, and collaborative. Sign up to say connected—we'll help you learn more about making the transition to the cloud. View: Fluid, Dynamic, and Cloud-Powered Solutions

Remote work checklist

Remote working, virtual learning, online living—the COVID-19 situation has required a shift from all of us. For many, this includes working from home. While a few space and routine necessities might seem obvious to some people, chances are we haven't thought of everything. Chances are we need reminders. Check out this infographic for nine factors to help you stay healthy while working remotely. Whether you've done it for years, or this is your first time occasionally working in pajamas, we're convinced there is something on this list you haven't thought of. Have a look. Read More...

Fundraising and Engagement

Fundraising and Engagement is now available on AppSource.  Take a Test Drive  for up to 30 days to explore workflows that would be common to the "day in the life" of a fundraiser and gift processor at a nonprofit, when using Fundraising and Engagement in conjunction with  Dynamics 365 Sales, a Microsoft solution built with MISSION CRM. Read More...

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Stay up to date on the latest technological trends and learn how Windows Virtual Desktop helps employees virtually maximize their productivity and security. Subscribe here. View: Subscribe Now

Modernize donor and constituent engagement to increase mission impact

This three-page flyer introduces Fundraising and Engagement for Dynamics 365 Sales, a Microsoft solution built with MISSION CRM. It provides a comprehensive overview of the value for nonprofit organizations, including these capabilities: • Constituent management • Opportunity management • Donation management • Payment processing • Event management • Recurring gift management • Business intelligence powered by Azure View: Modernize donor and constituent engagement to increase mission impact

Cerner drives customer confidence, improves security and compliance posture with Microsoft 365

Cerner's life blood is healthcare information—data that is subject to some of the most stringent security and privacy regulations in the world. Working at the intersection of healthcare and information technology, Cerner helps shape the industry by delivering solutions to providers—from physicians to integrated delivery networks and large hospital systems—that empower them to transform healthcare delivery. Cerner turned to Microsoft cloud technologies to meet their own high standards and to assure clients who have concerns about the use of public cloud services for processing and storing their health information. Read more here. Read More...

Special Olympics Leaders Use Microsoft Teams to Build Community and Shape the Future

When Grace, a Special Olympics athlete and global youth leader from New Zealand, heard that a friend of hers had to miss a long-awaited competition due to transportation issues, her response was to help build an app that ensured other athletes wouldn't run into similar problems. She teamed up with fellow global youth leader Jack, and the pair worked on a project designed to connect Special Olympics athletes with transportation. When COVID-19 threatened to stall the project's momentum, the duo quickly turned to Microsoft Teams to collaborate and continue developing their app, making sure their inclusive initiative didn't miss a beat. Teams enabled them to communicate across continents and stay on track with their plans. Read More...

Dynabook Service Plans - Onsite and ADH Service

This flyer introduces the +Care Service warranty by Dynabook, a flexible coverage plan that allows you to choose options that best suit your needs. For additional details, please contact Contoso Tech. Read More...

Thought Leadership: Teams Future Features

This article describes various new features in Microsoft Teams, including enabling calls in separate windows and pinning meeting controls to the top of your screen. Read More...

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Security is vital to DevOps. Microsoft DevOps with GitHub features a best-in-class Security Lab. The lab's mission to inspire and enable the community to secure the open-source software we all depend on. The lab finds vulnerabilities, empowers others, and fosters collaboration. Subscribe for more.

How To Get Your Cloud Migration Strategy Right

Industry leaders are working hard to compete with digital upstarts that develop their business exclusively in the cloud. Business infrastructure has become more complex, and to keep up to date, companies are digitizing their operations—looking for agility and insights from data and analytics. IT business partners must demonstrate the ROI of switching from ""owning"" to "renting" infrastructure. It's now critical to monitor performance across different cloud frameworks with tools that collect and correlate data from every location. Leaders understand there is a before, during, and after migration strategy for making the switch successful. Read More...

Get Fundraising and Engagement—Now with the Dynamics 365 grant

As we make strides here in the United States against the Covid-19 pandemic, many countries still face increasing infection and death rates. Governments, the private sector, and nonprofits are teaming up to serve communities, care for those who are sick, and distribute vaccines and supplies. Read More...

City speeds emergency services, controls spending with Microsoft 365

The City of Corona, California, had an aging IT infrastructure that didn't adequately serve the government's or the public's needs. To address the issue, Corona deployed Microsoft 365, which includes Windows 10, Office 365, and Microsoft Enterprise Mobility + Security. With its modern solutions in place, the city now resolves many IT issues in 10 to 20 minutes versus four days, saves up to $1,000 in IT maintenance per incident, and has a foundation for future improvements. Read more here. Read More...