Put Your Customers at the Center of Your IT Operating Model
Digital transformation fundamentally changes the way customers, partners, and employers interact with and generate value from your company. To enable a customer-obsessed organization and drive digital transformation, IT must shift to a new operating model.
Sign up to watch a thought leadership video provided by Forester research company and learn:
-How and why to take an “outside-in” approach to your operating model design.
-Customer-driven requirements, and other hallmarks of a customer-obsessed operating model.
The tangible operating and business benefits of putting customers first in your IT model.
